Bio

David P. Johnson is a highly experienced senior technology executive with over thirty years of experience in delivering successful software product development and digital transformation results. He has worked with renowned companies such as Siebel, Oracle, TTEC and multiple startups, and has vast experience in developing and managing cloud-based omnichannel and contact center solutions. David is an efficient and hands-on leader with a comprehensive understanding of the system development life cycle. Currently, he leads several development teams focusing on digital transformation products such as agent-assisted AI, operational insight, WFM integration and CRM/CCaaS integration.

David has a passion for technology, which is second only to his love for solving problems. He enjoys sharing his experience and knowledge with others.

Education

David earned a B.S. in Computer Science from the University of Slippery Rock.

Bio

Olivia Hubble is a dedicated educator and instructional specialist with a strong background in curriculum development, instructional coaching, and inclusive teaching practices. With more than a decade of experience in both K-12 and higher education settings, she is passionate about supporting educators and students through innovative, equity-centered approaches to teaching and learning.

Professional Background

Currently serving as a Teaching and Learning Specialist at the University of Denver’s College of Professional Studies, Olivia coaches adjunct faculty, leads instructional improvement initiatives, and supports the integration of technology to enhance student engagement. Her previous roles include teaching middle school mathematics, leading and crafting intervention programs, and designing district-wide curriculum and professional development for metropolitan school districts in both Colorado and Texas. She has also served as a mentor and coach to new teachers and student educators.

Teaching Philosophy

Olivia believes that meaningful learning happens when students feel seen, supported, and empowered to contribute. She views the classroom as a collaborative space where each person’s experiences, perspectives, and identities enrich the learning environment. Centered on student voice and inclusive practices, her approach emphasizes reflection, responsiveness, and continuous growth. Olivia is committed to fostering a community where all learners, herself included, work together to create an engaging and equitable educational experience.

Education

Olivia holds a B.S. in Criminal Justice and a B.A. in History from the University of Cincinnati, with a minor in Arabic Language and Culture. She earned an M.S. in Education in Secondary Mathematics and Special Education from Johns Hopkins University, as well as a Specialized Graduate Certificate in Instructional Design and Technology at the University of Denver.

Bio

Leah O’Grady is the Associate Director of Student Success Systems at the University of Denver, managing the implementation, utilization and training of the Civitas advising platform, Inspire. In this position, she works collaboratively with units across campus in using Inspire to leverage faculty and staff talents and resources in the goal of supporting student persistence at DU. Since she began working at DU in 2013, Leah has worked in a number of divisions on campus, including Undergraduate Admission, Student Affairs and Inclusive Excellence and University Academic Programs.

Bio

Michelle Kruse-Crocker is Associate Teaching Professor at the University of Denver’s College of Professional Studies. Her expertise is in online education, faculty development, adult learning theory, curriculum development, and higher education administration. She uses her experience from exercise science and health behavior change coaching in the classroom to bring out the best in her students’ work. Michelle has over 20 years of teaching experience and understands that every student is unique and can be successful with the right support, feedback, and motivation.

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Michelle holds a Ph.D. in Higher Education Administration with a concentration in adult learning from the University of Denver, an M.S. in Exercise Science, and a B.S. in Health Promotion.

Bridget Arend (Ph.D., University of Denver) has taught at University College since 2005 where she has earned University College’s Master Teacher designation. Bridget consults, conducts workshops and speaks nationally about curriculum design, teaching and assessment strategies and online learning. She was previously Executive Director of DU’s Office of Teaching and Learning and has worked in public, private and educational sectors. She publishes in the areas of teaching strategies, educational technology and critical thinking, including co-authoring a comprehensive book about instructional practices in higher education.